Returns & Refunds

Return Policy

We want you and your pet to be 100% happy! If you're not satisfied, we offer a hassle-free 30-day return policy from the date of delivery.

- Items must be unused, in original packaging, and in resellable condition.
- Contact us at [your email] to initiate a return — we'll provide instructions and a return label (if eligible).
- Refunds issued to original payment method within 7-10 business days after we receive the item.
- Shipping costs are non-refundable (except for defective/damaged items).

Exclusions: Personalized or sanitary items (e.g., opened food/treats) are non-returnable for hygiene reasons.

We're here to help — reach out anytime!